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Effective date: 2024-02-01
Welcome to BigFiveExplorer.com. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at any time.
1. What Information We Collect
In the course of providing the BigFiveExplorer.com service, we collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services. This may include:
- Personal Information: Your name, email address, age, gender, and other demographic information.
- Assessment Data: Responses to personality assessments and quizzes.
- Usage Data: Information on how you use our website, such as pages visited and time spent on pages.
2. How We Use Your Information
We use personal information collected via our website for various purposes, including:
- To provide and manage your account.
- To deliver personalized feedback and reports based on your assessment results.
- To communicate with you, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
- To comply with our legal obligations.
3. How We Share Your Information
We may share your information with third parties under the following circumstances:
- Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
- Legal Obligations: If required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
4. Your Data Protection Rights Under GDPR
Under GDPR, you have the following data protection rights:
- The right to access, update, or delete the information we have on you.
- The right of rectification.
- The right to object.
- The right of restriction.
- The right to data portability.
- The right to withdraw consent.
You have the right to complain to a Data Protection Authority about our collection and use of your personal data.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.
6. International Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
7. Security of Your Data
We are committed to protecting your personal data and have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.
8. Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.
9. Contact Us
If you have any questions about this privacy policy, you can contact us at any time.
10. Third-Party Services
In order to enhance our service and provide you with a seamless experience, we integrate and use the following third-party services:
- Samdock CRM: We use Samdock CRM for storing and managing customer data. Samdock CRM is hosted in Germany, ensuring that your data is stored in compliance with GDPR regulations. We use this service to organize customer interactions, manage customer information, and streamline our communication processes.
- Adilo (BigCommand): For hosting videos, we use Adilo by BigCommand. Adilo’s hosting facilities are located in the USA. We ensure your privacy by processing data through Adilo only upon receiving your explicit consent via our cookie consent mechanism. This allows us to provide you with personalized video content while respecting your privacy preferences.
- Albato: We utilize Albato to implement automation services. Albato helps us in automating workflows between our website and the services we use, such as Samdock CRM and Adilo. This integration enhances the efficiency of our services, ensuring that your experience on our website is smooth and personalized.
- Documentero: For the generation of PDF documents, such as personalized reports based on your assessment results, we use Documentero. This service enables us to provide you with downloadable reports and documentation that are tailored to your assessment outcomes.
Data Sharing and Transfers
For the services mentioned above, your personal information may be transferred to, stored, and processed in a country other than your own. We take careful steps to ensure that your data is handled securely and in accordance with this privacy policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Consent and Control
Your consent to the use of cookies and to the processing of your data as described above is managed through our cookie consent platform. You have the right to withdraw your consent at any time, as well as the rights outlined in section 4 of this policy, with respect to the data held by each of these third-party services.